Wild & Precious Boutique ships merchandise to locations within the United States for a flat rate per order of $4. All orders over $50 ship free (US Only). Orders are shipped within 3-5 business days of purchase unless your item states that it is a pre-order. Orders are shipped via USPS priority or first class depending on weight and usually arrive between 2-5 business days.
It was a difficult decision to implement the $4 shipping policy for orders under $50, but in order for me to keep my prices as reasonable as possible, I feel that this is best and I am so thankful for your understanding. Most orders cost between $4-$11 to ship, so I am thankful that I am in a position to still help cover the cost. Local pick up in Grafton will continue to remain as a free option at checkout!
The risk of loss and title for all merchandise ordered on this website pass to you when the merchandise is delivered to USPS. Therefore, we are not responsible for delays in shipping, lost or damaged items, or products marked "Delivered" by USPS. All orders will receive a tracking number once the order has been shipped. If tracking states that your order has been delivered, it is YOUR responsibility to contact USPS and file a claim if necessary. If a package is lost or stolen, we are not responsible for refunding or replacing merchandise.
RETURNS: If you receive an item and are unhappy with the purchase or it does not fit properly, I will accept returns of no damages or worn items (holiday or sale items not included), within 7 days of delivery or time of available local pick up, but you are responsible for shipping cost back to me or dropping the item off at my house. Returns are only eligible for STORE CREDIT! Exchanges are also allowed, but you DO need to pay $4 shipping for a new item to be sent.
Returns should be addressed to:
Wild & Precious Boutique
2294 Shoshoni Street
Grafton, WI 53024
Please include your invoice or a note with your name and order # along with the items being returned.
All sale and personalized items are FINAL SALE and cannot be returned.
Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receipt. No exceptions. If we do not receive notification that you have received a damaged item in 3 days, the return will be rejected for any store credit.
If you receive a defective item, please do as follows:
- Use your smartphone to take pictures of the defective or damaged area and email the images to firstname.lastname@example.org, including the tag in the image showing it is still attached.
- Indicate "Damaged" in the subject line.
- Include the order # and product name of the item.