Here are the questions to ask yourself to find out if an item is eligible for a return:

• Check tracking to see when it was delivered. Has it been more than 10 days since that day or has it been more than 10 days since you received the store pick up notification? It is no longer eligible. 
• Is it in new condition? If so, it can be returned.
• Was it discounted by more than 20% or purchased while on Sale? It is not eligible. 
• Was it a seasonal box or preorder? It is not eligible. 
• Where should items be shipped back to? 

Please ship items back to the address below with your name, order number and reason for return:  
Wild & Precious Boutique1323 Wisconsin Avenue Grafton, WI 53024

Per our policy, you will be refunded in the form of a gift card that can be used in store and online with no expiration date.

Once we receive the item, it can take 3-5 business days. We will try to process as quickly as we can though. Once we process it, you will receive an email indicating that it has been returned and store credit has been issued. You will recieie another email with a gift card for the returned amount that can be used in store and online. 

You can post the items in our Facebook Buy/Sell/Trade . Click HERE to access.

You sure can, this does get complicated though. The best way to guarantee your size is to order it, and then email us and we can refund for the original item once we receive it back. If you do this, we will return your payment to original form of payment. YOU NEED TO INCLUDE A NOTE in your package for us to know to do this. If you do not want to purchase the size and would rather us do an even exchange, we can IF that size is still available by the time we process your return. You would need to pay shipping for the new product. 

Contact us with a photo and description of the damage. So sorry that we didn't catch that. We will make it right :) Email hello@wildpreciousboutique.com and have a subject line : DAMAGED